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iPhone Condition Guide

Every device we sell is categorised by condition so you know exactly what you're getting before you buy.

New

Sealed box, never activated
  • Brand new device in original sealed packaging
  • Never been turned on or activated
  • Includes all original accessories (cable, documentation)
  • Full manufacturer warranty validity
  • Highest price tier — most premium option

Best for: Buyers who want the full out-of-box experience and longest device lifespan.

🔓

Non-Active

New but unsealed or activated once
  • Device has never been used but may have been activated once
  • Could be a display unit or opened for inspection
  • May not include original packaging or all accessories
  • Functionally identical to new
  • Good value alternative to fully sealed new devices

Best for: Buyers wanting a new-condition device at a slightly lower price.

Grade A

Excellent pre-owned condition
  • Pre-owned device showing minimal signs of use
  • Screen is in excellent condition — no visible scratches
  • Body may have very light wear invisible from normal viewing distance
  • Battery health typically 85–100%
  • All buttons, ports, cameras, and features fully functional

Best for: Buyers who want near-new quality at a better price.

Grade B

Good condition with light cosmetic wear
  • Visible light scratches on screen or body on close inspection
  • No cracks or deep gouges
  • Battery health typically 80–90%
  • All features and functions fully operational
  • Best value option for a working device

Best for: Budget-conscious buyers who prioritize function over cosmetic perfection.

💜

Preloved

Pre-owned — individual listings
  • Each preloved device is a unique one-of-a-kind listing
  • Condition varies per device — check the product notes
  • Lowest price tier — maximum value
  • Fully tested and functional before listing
  • Once sold, that specific unit is gone

Best for: Bargain hunters who want a working iPhone at the lowest possible price.

Still unsure which grade is right for you? We're happy to help.

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